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Item Details
Title: THE IMPROVEMENT GUIDE
A PRACTICAL APPROACH TO ENHANCING ORGANIZATIONAL PERFORMANCE, 2ND EDITION
By: Gerald J. Langley, Ronald D. Moen, Kevin M. Nolan
Format: Hardback

List price: £55.00
Our price: £49.50
Discount:
10% off
You save: £5.50
ISBN 10: 0470192410
ISBN 13: 9780470192412
Availability: Usually dispatched within 3-5 days.
 Delivery rates
Stock: Currently 15 available
Publisher: JOHN WILEY AND SONS LTD
Pub. date: 30 March, 2009
Edition: 2nd Revised edition
Pages: 512
Description: This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings.
Synopsis: This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.
Publication: UK
Imprint: Jossey Bass Wiley
Returns: Returnable
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MISS LANGLEY'S WILL
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MISS LANGLEY'S WILL (HB)
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MISS LANGLEY'S WILL (VOLUME 2)
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QUALITY IMPROVEMENT THROUGH PLANNED EXPERIMENTATION (HB)
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RESEARCHES ON SOLAR HEAT AND ITS ABSORPT (PB)
THE HEALTH CARE DATA GUIDE
THE HEALTH CARE DATA GUIDE
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THE IMPROVEMENT GUIDE
THE IMPROVEMENT GUIDE
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THE INTERNAL WORK OF THE WIND
TRANSFORMING HEALTH CARE LEADERSHIP
TRANSFORMING HEALTH CARE LEADERSHIP
TRANSFORMING HEALTH CARE LEADERSHIP (HB)
WITH CAUTION (PB)


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