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Item Details
| Title:
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EMOTIONAL INTELLIGENCE
ACTIVITIES FOR DEVELOPING YOU AND YOUR BUSINESS |
| By: |
Amanda Solloway, Ann Cartwright |
| Format: |
Paperback |
| List price:
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£180.00 |
| Our price: |
£162.00 |
| Discount: |
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| You save:
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£18.00 |
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| ISBN 10: |
0566088363 |
| ISBN 13: |
9780566088360 |
| Availability: |
Usually dispatched within 1-3 weeks.
 Delivery
rates
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| Stock: |
Currently 0 available |
| Publisher: |
TAYLOR & FRANCIS LTD |
| Pub. date: |
28 March, 2009 |
| Pages: |
376 |
| Description: |
Emotional intelligence is, at its heart, all about self-awareness; an understanding of how people relate and respond to you. This book features training activities that provide managers and employees with a series of proven exercises for raising personal and social awareness, skills for managing self and relationships with others. |
| Synopsis: |
Building rapport, communicating and establishing trust with people, as a line manager, as part of a department or a temporary project team, involves a fundamental set of human and business skills. And yet this set of skills is also the area where the majority of managers feel least equipped to cope. Emotional intelligence is, at its heart, all about self-awareness; an understanding of how people relate and respond to you. This collection of training activities provides managers and employees with a series of proven exercises for raising personal and social awareness, skills for managing self and relationships with others. Each activity includes detailed instructions for the user or facilitator as well as copies of any handout materials. The collection is available as a looseleaf manual or on CD ROM. |
| Illustrations: |
includes 10 b&w illustrations |
| Publication: |
UK |
| Imprint: |
Gower Publishing Ltd |
| Returns: |
Returnable |
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