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Item Details
Title: CUSTOMER RELATIONSHIPS
SALES 12.9
By: Roger Cartwright
Format: Electronic book text

List price: £13.19


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 0470332530
ISBN 13: 9780470332535
Publisher: JOHN WILEY & SONS INC
Pub. date: 10 December, 2007
Pages: 118
Synopsis: The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well-versed in the basics of selling, from identifying new prospects and getting repeat business to closing the deal. This module gives essential insight into all the key sales drivers such as account management, handling complex sales, selling services, FMCG selling, customer relationships and self-development for sales people.
Publication: US
Imprint: Capstone
Returns: Non-returnable
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DEVELOPING AND IMPLEMENTING A TRAINING AND DEVELOPMENT STRATEGY (PB)
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GOING GLOBAL
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IMPLEMENTING A TRAINING AND DEVELOPMENT STRATEGY
MANAGING ACTIVITIES (PB)
MANAGING DIVERSITY
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MANAGING GROWTH
MANAGING GROWTH (PB)
MANAGING OPERATIONS (PB)
MANAGING RESOURCES AND INFORMATION (PB)
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MANAGING TALENT
MASTERING TEAM LEADERSHIP (PB)
MASTERING THE BUSINESS ENVIRONMENT (PB)
P&O PRINCESS (PB)
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SAGA SISTERS (PB)
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TITANIC: THE MYTHS AND LEGACY OF A DISASTER
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