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Item Details
Title: TOTAL QUALITY MANAGEMENT
A CROSS FUNCTIONAL APPROACH
By: Ashok Rao
Format: Paperback

List price: £234.95
Our price: £211.46
Discount:
10% off
You save: £23.49
ISBN 10: 0471108049
ISBN 13: 9780471108047
Availability: Usually dispatched within 1-3 weeks.
 Delivery rates
Stock: Currently 0 available
Publisher: JOHN WILEY AND SONS LTD
Pub. date: 16 February, 1996
Pages: 656
Description: The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles.
Synopsis: The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles. This book explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy, and the main statistical and analytical tools for achieving quality improvement and control.
Illustrations: illustrations
Publication: US
Imprint: John Wiley and Sons (WIE)
Returns: Returnable
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SUSTAINABLE ENERGY CONVERSION FOR ELECTRICITY AND COPRODUCTS
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