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Item Details
Title: CRISIS, ISSUES AND REPUTATION MANAGEMENT
By: Andrew Griffin
Format: Hardback

List price: £97.00
Our price: £87.30
Discount:
10% off
You save: £9.70
ISBN 10: 0749476532
ISBN 13: 9780749476533
Availability: This item will be printed on demand and will usually be dispatched within 10 days.
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Stock: Currently 0 available
Publisher: KOGAN PAGE LTD
Pub. date: 28 April, 2014
Edition: Re-issue
Series: PR In Practice
Pages: 280
Description: Handle issues and crises more successfully and effectively with minimum damage and disruption.
Synopsis: Crisis, Issues and Reputation Management defines reputation, explores how to value it and provides practical guidelines for effective reputation management, including how to approach issues of Corporate Social Responsibility. Practical and accessible, it outlines a comprehensive approach to managing situations that may turn into crises and handling crises once they occur. Featuring a wide range of international case studies of brands who have had to respond to a variety of crises including Nestle, Unilever, General Electric, McDonald's, Coca-cola, Cadbury, Tesco, Pan Am, RBS and more, Crisis, Issues and Reputation Management demonstrates how organizations have to understand and respond rapidly to shifting public values, rising expectations, demands for public consultation and increasingly intrusive news media. As such, it provides a new and broader perspective on the topic for new and seasoned practitioners alike.
Publication: UK
Imprint: Kogan Page Ltd
Returns: Non-returnable
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