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Item Details
| Title:
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CUSTOMER IS KING
HOW TO EXCEED THEIR EXPECTATIONS GUIDES |
| By: |
Robert Craven |
| Format: |
Paperback |
| List price:
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£15.99 |
| Our price: |
£11.67 |
| Discount: |
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| You save:
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£4.32 |
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| ISBN 10: |
0753509687 |
| ISBN 13: |
9780753509685 |
| Availability: |
Usually dispatched within 1-3 weeks.
 Delivery
rates
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| Stock: |
Currently 0 available |
| Publisher: |
EBURY PUBLISHING |
| Pub. date: |
10 February, 2005 |
| Pages: |
240 |
| Description: |
Looking for a way to make your business stand out from the crowd? In a world where, increasingly, profit is king, Customer is King is about putting the emphasis back on the customer - how to look at your business through your customers' eyes, understand what they really want and, ultimately, get them to buy from you. |
| Synopsis: |
What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again. Practical and packed full of easy-to-understand advice, you'll find: * checklists and worksheets, * case studies of real businesses, * frequently asked questions |
| Publication: |
UK |
| Imprint: |
Virgin Books |
| Returns: |
Returnable |
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