pickabook books with huge discounts for everyone
pickabook books with huge discounts for everyone
Visit our new collection website www.collectionsforschool.co.uk
     
Email: Subscribe to news & offers:
Need assistance? Log In/Register


Item Details
Title: JUST CULTURE
RESTORING TRUST AND ACCOUNTABILITY IN YOUR ORGANIZATION
By: Professor Sidney Dekker
Format: Electronic book text

List price: £25.00


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 1472475763
ISBN 13: 9781472475763
Publisher: TAYLOR & FRANCIS LTD
Pub. date: 28 April, 2016
Edition: 3rd Revised edition
Pages: 200
Synopsis: A just culture is a culture of trust, learning and accountability. It is particularly important when an incident has occurred; when something has gone wrong. How do you respond to the people involved? What do you do to minimize the negative impact, and maximize learning? This third edition of Sidney Dekker's extremely successful Just Culture offers new material on restorative justice and ideas about why your people may be breaking rules. Supported by extensive case material, you will learn about safety reporting and honest disclosure, about retributive just culture and about the criminalization of human error. Some suspect a just culture means letting people off the hook. Yet they believe they need to remain able to hold people accountable for undesirable performance. In this new edition, Dekker asks you to look at 'accountability' in different ways. One is by asking which rule was broken, who did it, whether that behavior crossed some line, and what the appropriate consequences should be. In this retributive sense, an 'account' is something you get people to pay, or settle. But who will draw that line? And is the process fair? Another way to approach accountability after an incident is to ask who was hurt. To ask what their needs are. And to explore whose obligation it is to meet those needs. People involved in causing the incident may well want to participate in meeting those needs. In this restorative sense, an 'account' is something you get people to tell, and others to listen to. Learn to look at accountability in different ways and your impact on restoring trust, learning and a sense of humanity in your organization could be enormous.
Illustrations: Includes 1 b&w illustration
Publication: UK
Imprint: Ashgate Publishing Limited
Returns: Returnable
Some other items by this author:
AVIATION VISUAL PERCEPTION
BEHIND HUMAN ERROR
BEHIND HUMAN ERROR
BEHIND HUMAN ERROR (HB)
BEHIND HUMAN ERROR (PB)
COMPLIANCE CAPITALISM
COMPLIANCE CAPITALISM (HB)
DRIFT INTO FAILURE
DRIFT INTO FAILURE
DRIFT INTO FAILURE
DRIFT INTO FAILURE
DRIFT INTO FAILURE
DRIFT INTO FAILURE (HB)
DRIFT INTO FAILURE (PB)
E-LEARNING IN AVIATION
E-LEARNING IN AVIATION
E-LEARNING IN AVIATION (HB)
FOUNDATIONS OF SAFETY SCIENCE
FOUNDATIONS OF SAFETY SCIENCE (HB)
JUST CULTURE
JUST CULTURE
JUST CULTURE
JUST CULTURE
JUST CULTURE
JUST CULTURE
JUST CULTURE (HB)
JUST CULTURE (HB)
JUST CULTURE (HB)
JUST CULTURE (PB)
JUST CULTURE (PB)
MISUNDERSTANDINGS IN ATC COMMUNICATION
MISUNDERSTANDINGS IN ATC COMMUNICATION
MISUNDERSTANDINGS IN ATC COMMUNICATION (HB)
PATIENT SAFETY
PATIENT SAFETY: A HUMAN FACTORS APPROACH (PB)
RANDOM NOISE
RANDOM NOISE (HB)
RESILIENCE ENGINEERING PERSPECTIVES (HB)
RESILIENCE ENGINEERING PERSPECTIVES (HB)
SAFETY DIFFERENTLY
SAFETY DIFFERENTLY (HB)
SAFETY DIFFERENTLY (PB)
SECOND VICTIM
SECOND VICTIM (HB)
SECOND VICTIM (PB)
TEN QUESTIONS ABOUT HUMAN ERROR
TEN QUESTIONS ABOUT HUMAN ERROR
TEN QUESTIONS ABOUT HUMAN ERROR
TEN QUESTIONS ABOUT HUMAN ERROR
THE DRAGON IN THE COCKPIT
THE DRAGON IN THE COCKPIT
THE DRAGON IN THE COCKPIT (HB)
THE END OF HEAVEN
THE END OF HEAVEN
THE END OF HEAVEN
THE END OF HEAVEN (HB)
THE END OF HEAVEN (PB)
THE FIELD GUIDE TO HUMAN ERROR INVESTIGATIONS (HB)
THE FIELD GUIDE TO UNDERSTANDING 'HUMAN ERROR'
THE FIELD GUIDE TO UNDERSTANDING 'HUMAN ERROR'
THE FIELD GUIDE TO UNDERSTANDING 'HUMAN ERROR'
THE FIELD GUIDE TO UNDERSTANDING 'HUMAN ERROR'
THE FIELD GUIDE TO UNDERSTANDING 'HUMAN ERROR'
THE FIELD GUIDE TO UNDERSTANDING 'HUMAN ERROR' (HB)
THE FIELD GUIDE TO UNDERSTANDING 'HUMAN ERROR' (PB)
THE FIELD GUIDE TO UNDERSTANDING HUMAN ERROR
THE FIELD GUIDE TO UNDERSTANDING HUMAN ERROR
THE FIELD GUIDE TO UNDERSTANDING HUMAN ERROR (HB)
THE FIELD GUIDE TO UNDERSTANDING HUMAN ERROR (PB)
THE SAFETY ANARCHIST (HB)
THE SAFETY ANARCHIST (PB)

TOP SELLERS IN THIS CATEGORY
Nice Girls Don't Get The Corner Office (Paperback)
By: Lois P. Frankel
Little, Brown & Company
Our Price : £6.74
more details
Everybody Matters (Paperback)
By: Bob Chapman, Rajendra Sisodia
Penguin Books Ltd
Our Price : £8.02
more details
Tribes (Paperback)
By: Seth Godin
Little, Brown Book Group
Our Price : £9.48
more details
The No Asshole Rule (Paperback)
By: Robert I. Sutton
Little, Brown Book Group
Our Price : £7.29
more details
What Money Can't Buy (Paperback)
By: Michael Sandel
Penguin Books Ltd
Our Price : £7.29
more details
BROWSE FOR BOOKS IN RELATED CATEGORIES
 ECONOMICS, FINANCE, BUSINESS AND INDUSTRY
 business & management
 business ethics


Information provided by www.pickabook.co.uk
SHOPPING BASKET
  
Your basket is empty
  Total Items: 0
 

NEW
Ramadan and Eid al-Fitr
By: SARA KHAN
A celebratory, inclusive and educational exploration of Ramadan and Eid al-Fitr for both children that celebrate and children who want to understand and appreciate their peers who do.
add to basket

Learning
That''s My Story!: Drama for Confidence, Communication and C...
By: ADAM POWER-ANNAND
The ability to communicate is an essential life skill for all children, underpinning their confidence, personal and social wellbeing, and sense of self.
add to basket