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Item Details
Title:
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NVQ/SVQ
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Volume: |
Level 2 |
By: |
Sally Bradley |
Format: |
Paperback |
List price:
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£32.49 |
We believe that this item is permanently unavailable, and so we cannot source
it.
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ISBN 10: |
0435046896 |
ISBN 13: |
9780435046897 |
Publisher: |
PEARSON EDUCATION LIMITED |
Pub. date: |
3 March, 2011 |
Pages: |
288 |
Description: |
Brand new, full-colour Candidate Handbook with accompanying website to support the new Customer Service standards at Level 2. |
Synopsis: |
* Written in line with the revised QCF Framework to offer authoritative coverage of the new 2010 NVQ/SVQ Customer Service standards. * Covers the mandatory, most B-category units, and most popular optional units with additional support for the Technical Certificate and Functional Skills. * Highly illustrated units and varied activities meant that candidates are kept engaged and can access the information they need quickly. * Office Life case studies show learners how the qualification supports their working life and provides practical best-practice tips for making the most of their career. * Assessment guidance features throughout offer advice on how to prepare for assessment, and how candidates can achieve their best. * Suitable for all awarding organisations, including C&G, EDI, Edexcel, OCR and VTCT. |
Illustrations: |
col. Illustrations |
Publication: |
UK |
Imprint: |
Heinemann |
Returns: |
Returnable |
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Ramadan and Eid al-Fitr
A celebratory, inclusive and educational exploration of Ramadan and Eid al-Fitr for both children that celebrate and children who want to understand and appreciate their peers who do.
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