pickabook books with huge discounts for everyone
pickabook books with huge discounts for everyone
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 Question : I am trying to place an order. Why is my card being declined?
 Answer :
On the payment page, please make sure that:
a) You enter your card details correctly;
b) You enter your card details in the right place;
c) You enter all the necessary card details;
d) Your card details are valid.

If your transaction is declined again, your bank may have noticed:
a) That a transaction is being attempted in the United Kingdom, when you are in another country;
b) An unusual spending pattern.
In both cases, if you phone your bank to tell them that you are trying to order from us, the bank will usually allow the transaction, when you try again.

Your transaction may also be declined, if:
a) Your card is not for use online;
b) Usage of your card is restricted;
c) You have insufficient funds;
d) Your order value is less than £5.

If, after you have entered your card details on the payment page, you are then asked for a 3D-Secure password, this is a password which you create, and which only you and your card-issuing bank will know. We cannot assist you with this.

If you are unsure why your card has been declined, please call your card-issuing bank, and ask for its advice.

If you think that we might be able to help you, please phone us on +44 (0)1242 308801 during UK office hours.

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Top Pick This Month
Hamnet
By: MAGGIE O''FARRELL
WINNER OF THE 2020 WOMEN''S PRIZE FOR FICTION*As featured on Newsnight, Front Row, Radio 5 Live and Open Book*A BBC Best Book of 2020A 2020 Book to Look Out For in Stylist, The Sunday Times, The Times, Observer, Cosmopolitan, Daily Mail and more
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Brand New • Fiction • Children
Zara Hossain is Here
By: SABINA KHAN
A timely and honest coming-of-age story that explores the complicated relationship between identity, culture, family, and love. Main character Zara must face Islamophobia and prejudice and navigate falling in love for the first time...
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Brand New • Fiction • Children
Everyday Magic
By: JESS KIDD
Magical, mischievous and mysterious, Everyday Magic is an enchanted mix of The Witches, Nevermoor and Lemony Snicket
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Brand New • Fiction • Children
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