pickabook books with huge discounts for everyone pickabook books with huge discounts for everyone
     
Email: Subscribe to news & offers:
Need assistance? Log In/Register


Help
Dispatch & Delivery
 Question : My order hasn't arrived yet in the United Kingdom. What can I do?
 Answer :
Step One
Please make sure that your order has been shipped. If it has, we will have sent you an automated e-mail shipment notification. You can also check that your order has been shipped in the Order Status(es) area in the My Account section on our website.


Step Two
Check whether delivery has taken longer than estimated. Please be sure to calculate this according to the number of working days since your order was shipped, since couriers will generally not deliver at weekends.


Step Three
If your order has been shipped and has not arrived within the estimated number of working days, please:

a) Be assured that your order should be with you very soon;

b) Check that the delivery address which you gave us is full and correct. If you gave an incomplete or incorrect delivery address with your order, let us know as quickly as possible so that we can try to help your order reach its proper destination.


Step Four
Sometimes a neighbour, colleague or receptionist will take receipt of an order for you and not let you know. Please ask your neighbours, colleagues and receptionist whether they have taken your order for you.


Step Five
Royal Mail or the courier may have been unable to deliver to your address, or no one may have been available at the address to receive the delivery. Please note that Royal Mail and couriers do not always leave cards, if they have attempted delivery.

To see how your order was shipped, check in the Order Status(es) area in your Account on our website.

a) If your order was shipped with a courier there may be a 'Track' link in your Order Status. Click this link for full information about where your order is and what is delaying it. If necessary, you can contact the branch of the courier where your order is being held to arrange delivery. The courier will ask for your parcel number, which you can see when you hit the 'Track' link. Your order is likely to be held at the branch for no more than four days, so please contact the branch quickly.

b) If your order is being delivered by Royal Mail, it is likely to be held for you at your local postal delivery office. Please contact your local delivery office to see if it is holding your parcel for you. You will only need to give the delivery office your delivery name and address. Orders can be held for between four days and three weeks at your local delivery office.

If you do not contact your courier branch or postal delivery office, your order should be returned to us. We will e-mail you, if your order is returned to us.

       BACK




SHOPPING BASKET
  
Your basket is empty
  Total Items: 0
 

40% off selected Oxford Dictionaries
Oxford English Thesaurus for Schools
By: OXFORD DICTIONARIES
The Oxford English Thesaurus for Schools is carefully targeted to support secondary school students with their creative writing, to extend vocabulary, improve spelling, punctuation, and grammar, and to inspire them to become confident writers.
add to basket

Raintree Graphic Novels at 30% off
The Amazing Story of Space Travel
By: AGNIESZKA BISKUP, ART PROPERTIES POP (ILLUS), JEFFREY A. HOF...
Dozens of astronauts travel to space every year, but what makes these amazing trips possible? Max Axiom has the answers. Join Max as he explores the science and engineering behind space travel.
add to basket

Oxford Textbook Promotion
Edexcel A Level Maths: Year 1 + Year 2 Mechanics Student Wor...
By: DAVID BAKER
This Student Workbook provides supplementary support and practice for the mechanics topics in Edexcel's new linear specification. The Workbook provides focussed revision sections and extensive exam practice. Full step-by-step solutions are provided online.
add to basket

Raintree Accelerated Reader Promotion
Ballet Breakdown
By: MARGARET GUREVICH
Jada isn''t thrilled to leave her old life in Philadelphia, USA, behind. Jada lives for ballet, and thankfully, she finds a way to keep dancing at Ms Marianne''s Academy of Dance. But when an injury threatens to sideline Jada before the big competition, she has to find a way to overcome her anxiety and her injury or risk letting down her new team.
add to basket

Concorde Award Shorlisted
Kick
By: MITCH JOHNSON
Budi's going to be a star. He's going to play football, instead of sweating over each football boot he makes. But one unlucky kick brings his world crashing down. Now he owes the Dragon, the most dangerous man in Jakarta. Soon it's not just Budi's dreams at stake, but his life. A story about dreaming big and not letting anything stand in your way.
add to basket

Oxfordshire Award Shorlisted
ORPHAN MONSTER SPY
By: KILLEEN, MATT
Sarah has played many roles - but now she faces her most challenging of all. Because there's only one way for a Jewish orphan spy to survive at a school for the Nazi elite. And that's to become a monster like them. They think she is just a little girl. But she is the weapon they never saw coming... with a mission to destroy them all
add to basket

Ealing Teen Reads Shortlist
add to basket

35% off Promotional Titles
MY FIRST BOOK OF RELATIVITY
By: EDUARD ALTARRIBA
It''s never too early to start exploring big ideas. This engaging book introduces complex science to children through bright illustrations and amusing text. Einstein''s theory of relativity is one of the cornerstones of modern physics, but it requires a total rethink of our notions of time and space. It''s mind-boggling stuff, but the theory of relativity has a real impact on our world today. So, to find out more about how our universe works and how space and time are connected, look no further than this fascinating, illustrated guide to relativity.
add to basket

35% off Promotional Titles
Queen of air and darkness
By: CASSANDRA CLAIRE
Dark secrets and forbidden love threaten the very survival of the Shadowhunters in Cassandra Clare's Queen of Air and Darkness, the final novel in the #1 New York Times and USA TODAY bestselling The Dark Artifices trilogy. Queen of Air and Darkness is a Shadowhunters novel. What if damnation is the price of true love? Innocent blood has been spilled on the steps of the Council Hall, the sacred stronghold of the Shadowhunters. In the wake of the tragic death of Livia Blackthorn, the Clave teeters on the brink of civil war.
add to basket