pickabook books with huge discounts for everyone
pickabook books with huge discounts for everyone
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Dispatch & Delivery
 Question : My order hasn't arrived yet in the United Kingdom. What can I do?
 Answer :
Step One
Please make sure that your order has been shipped. If it has, we will have sent you an automated e-mail shipment notification. You can also check that your order has been shipped in the Order Status(es) area in the My Account section on our website.


Step Two
Check whether delivery has taken longer than estimated. Please be sure to calculate this according to the number of working days since your order was shipped, since couriers will generally not deliver at weekends.


Step Three
If your order has been shipped and has not arrived within the estimated number of working days, please:

a) Be assured that your order should be with you very soon;

b) Check that the delivery address which you gave us is full and correct. If you gave an incomplete or incorrect delivery address with your order, let us know as quickly as possible so that we can try to help your order reach its proper destination.


Step Four
Sometimes a neighbour, colleague or receptionist will take receipt of an order for you and not let you know. Please ask your neighbours, colleagues and receptionist whether they have taken your order for you.


Step Five
Royal Mail or the courier may have been unable to deliver to your address, or no one may have been available at the address to receive the delivery. Please note that Royal Mail and couriers do not always leave cards, if they have attempted delivery.

To see how your order was shipped, check in the Order Status(es) area in your Account on our website.

a) If your order was shipped with a courier there may be a 'Track' link in your Order Status. Click this link for full information about where your order is and what is delaying it. If necessary, you can contact the branch of the courier where your order is being held to arrange delivery. The courier will ask for your parcel number, which you can see when you hit the 'Track' link. Your order is likely to be held at the branch for no more than four days, so please contact the branch quickly.

b) If your order is being delivered by Royal Mail, it is likely to be held for you at your local postal delivery office. Please contact your local delivery office to see if it is holding your parcel for you. You will only need to give the delivery office your delivery name and address. Orders can be held for between four days and three weeks at your local delivery office.

If you do not contact your courier branch or postal delivery office, your order should be returned to us. We will e-mail you, if your order is returned to us.

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New This Month
Dyslexia, ADHD, and DCD-Friendly Study Skills Guide
By: ANN-MARIE MCNICHOLAS
This practical study skills guide helps young people with dyslexia and specific learning differences (SpLDs) study for exams. The book takes an active learning approach that helps students develop a positive attitude towards study and exams. It also offers strategies for multisensory learners and is full of techniques for learning and remembering.
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Mindfulness for Children
M IS FOR MINDFULNESS
By: CAROLYN SUZUKI
An Alphabet Book of Calm. A beautifully illustrated, gentle introduction to the concepts of mindfulness, such as the importance of being aware of your body and its sensations, and being aware of your breathing. In an increasingly anxious, stressful world, this book is a little oasis of calm and reflection. A perfect book to start conversations about feelings and worries with small children, from the author of ''F is for Feminism: An Alphabet Book of Empowerment''.
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Mindfulness for Children
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11+ Revision Material
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11+ Revision Material
11+ English Revision Guide
By: ERIKA CROSS, JENNY OLNEY, VICTORIA BURRILL
Secure the top marks in 11+ independent school entrance exams and pre-tests and a better chance at getting into their school of choice with this essential revision guide. Complete coverage of the ISEB 11+ English syllabus and stretching extra content ensures that every topic is thoroughly revised ahead of the exams.
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