pickabook books with huge discounts for everyone
pickabook books with huge discounts for everyone
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Dispatch & Delivery
 Question : My order hasn't arrived yet outside the United Kingdom. What can I do?
 Answer :
Step One
Please make sure whether your order has been shipped. If it has, we will have sent you an automated e-mail shipment notification. You can also check that your order has been shipped in the Order Status(es) area in your Account on our website.


Step Two
Check whether delivery has taken longer than we estimated. Be sure to calculate this according to the number of working days since your order was shipped. Some mail services may not operate or deliver at weekends.


Step Three
If your order has been shipped and has not arrived within the estimated number of working days, please:

a) Be assured that your order should be with you soon;

b) Check that the delivery address which you gave us is full and correct. If you gave an incomplete or incorrect delivery address with your order, let us know as quickly as possible so that we can try to help your order reach its proper destination.


Step Four
Sometimes, a neighbour, colleague or receptionist will take receipt of an order for you and will not let you know. Please ask your neighbours, colleagues and receptionist whether they have taken your order for you.


Step Five
Delays can be caused by bad weather, strikes, airport security, customs delays, mail delays and public holidays. Some countries will be more affected by these than others. Please do be patient.


Step Six
Mail services are different in each country. Your order will be delivered in your local mail in the usual way.

a) If mail in your country is usually delivered direct to your delivery address (rather than held at your post office for you to collect), the mail service may have been unable to deliver to your address, or no one may have been available at the address to receive the delivery. Please note that mail services do not always leave cards, if they have attempted delivery.

b) If mail in your country is usually held at your post office for you to collect (rather than delivered direct to your delivery address), the delay is likely to be due to one of the reasons listed in Step Five (bad weather, a strike, airport security, a customs delay, a mail delay, or a public holiday).

In both cases, we would recommend that you contact your local postal sorting office/delivery office to see if they are holding your order for you. Your local postal sorting office/delivery office will only need your delivery name and address to check if it is holding your order. We cannot supply a tracking number.

NB: Please note that a sorting office/delivery office is different from a post office.

If your order is returned to us because it is undeliverable, we will e-mail you to let you know.

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Brand New Titles • January
Graveyard Riddle
By: LISA THOMPSON
Melody Bird discovers an old abandoned house in the corner of the graveyard, and a mysterious boy hiding out there... Hal says he''s a spy-in-training, conducting undercover surveillance of a known local criminal. Matthew and Jake don''t believe Hal and decide to spy on him, uncovering secrets and unravelling a mystery as they go.
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Brand New Titles • January
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Brand New Titles • January
Last One To Die
By: CYNTHIA MURPHY
ONE OF US IS LYING meets THIS LIE WILL KILL YOU but with a chilling supernatural twist that will keep you guessing until the very end . . .
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Mind • Body • Spirit
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Mind • Body • Spirit
BOOK YOU WISH YOUR PARENTS HAD READ
By: PHILIPPA PERRY
(And Your Children will be Glad That You Did). With straight-talking advice from renowned Psychotherapist Philippa Perry, this book is the definitive guide for any parent looking to navigate their past, avoid repeating their own parents'' mistakes, and ensure they don''t land their own kids in therapy. Through the combination of case studies, her own experiences as a parent, and therapeutic insight gained from a career spanning over 20 years, Perry tackles the wider issues of what it actually means to be a parent, rather than getting bogged down in the little details.
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Mind • Body • Spirit
Man''s Search For Meaning
By: VIKTOR E FRANKL
Over 16 million copies sold worldwide ''One of the most remarkable books I have ever read'' Susan Jeffers One of the outstanding classics to emerge from the Holocaust, Man''s Search for Meaning is Viktor Frankl''s story of his struggle for survival in Auschwitz and other Nazi concentration camps.
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For our Little Ones
Let''s Find Zog (BB)
By: JULIA DONALDSON
Lift the felt flaps and search for Zog the dragon in this fun board book that''s perfect for very small children. Zog and the Flying Doctors is the new animated film for Christmas 2020.
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For our Little Ones
Let''s Find Stick Man
By: JULIA DONALDSON
Lift the colourful felt flaps in this fun chunky board book, perfect for small hands, until you find Stick Man! Based on the bestselling book Stick Man by Julia Donaldson and illustrated by Axel Scheffler, the creators of The Gruffalo.
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