You may be able to find the answer to your inquiry in:
a) The automated e-mails which we have sent you about your order;
b) The Order Status(es) area in your Account on our website;
c) The frequently asked questions in the Help section on our website. In particular, for information about managing your order online, please click the question on our Help page Can I check the status of my order online?
If you cannot find the answer to your inquiry in these places, please feel free to contact our Customer Care team at firstname.lastname@example.org
Or call us on 01242 308801
If you are contacting us about an order which you have already placed with us, please be sure to quote your order reference.