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Item Details
Title:
PERFECT PHRASES FOR OFFICE PROFESSIONALS: HUNDREDS OF READY-TO-USE PHRASES FOR GETTING RESPECT, RECOGNITION, AND RESULTS IN TODAY'S WORKPLACE
By:
Meryl Runion, Susan Fenner
Format:
Paperback
List price:
£14.99
Our price:
£10.94
Discount:
27
% off
You save:
£4.05
ISBN 10:
007176674X
ISBN 13:
9780071766746
Availability:
Usually dispatched within 1-2 days.
Delivery rates
Stock:
Currently
2
available
Publisher:
MCGRAW-HILL EDUCATION - EUROPE
Pub. date:
1 August, 2011
Series:
Perfect Phrases Series
Pages:
208
Description:
From establishing a manager/admin partnership relationship and prioritizing job activities to getting results without authority and managing customer complaints, this streamlined guide provides readers with the right words at the right time in every situation.
Synopsis:
The right phrase for every situation...every time. As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization. "Perfect Phrases for Office Professionals" has hundreds of ready-to-use phrases for any situation you're likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to: establish a quality relationship with your manager; clarify and manage assignments; get results without formal authority; and, handle customer complaints like a pro.
Publication:
US
Imprint:
McGraw-Hill Professional
Returns:
Returnable
Some other items by this author:
HOW TO SAY IT PERFORMANCE REVIEWS
HOW TO USE POWER PHRASES TO SAY WHAT YOU MEAN, MEAN WHAT YOU SAY AND GET WHAT YOU WANT (PB)
MAKING YOUR MESSAGE MEMORABLE (PB)
PERFECT PHRASES FOR ICEBREAKERS: HUNDREDS OF READY-TO-USE PHRASES TO SET THE STAGE FOR PRODUCTIVE CONVERSATIONS, MEETINGS, AND EVENTS (PB)
PERFECT PHRASES FOR LEADERSHIP DEVELOPMENT: HUNDREDS OF READY-TO-USE PHRASES FOR GUIDING EMPLOYEES TO REACH THE NEXT LEVEL
PERFECT PHRASES FOR LEADERSHIP DEVELOPMENT: HUNDREDS OF READY-TO-USE PHRASES FOR GUIDING EMPLOYEES TO REACH THE NEXT LEVEL (PB)
PERFECT PHRASES FOR MANAGERS AND SUPERVISORS (PB)
PERFECT PHRASES FOR MANAGERS AND SUPERVISORS, SECOND EDITION
PERFECT PHRASES FOR MANAGERS AND SUPERVISORS: HUNDREDS OF READY-TO-USE PHRASES FOR ANY MANAGEMENT SITUATION
PERFECT PHRASES FOR VIRTUAL TEAMWORK: HUNDREDS OF READY-TO-USE PHRASES FOR FOSTERING COLLABORATION AT A DISTANCE (PB)
POWER PHRASES
SPEAK STRONG
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