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Item Details
| Title:
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QUALITY MANAGEMENT
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| By: |
Stanley Davis, David L. Goetsch |
| Format: |
Hardback |
| List price:
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£78.99 |
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We believe that this item is permanently unavailable, and so we cannot source
it.
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| ISBN 10: |
0131189298 |
| ISBN 13: |
9780131189294 |
| Publisher: |
PEARSON EDUCATION LIMITED |
| Pub. date: |
1 June, 2005 |
| Edition: |
5th Revised United States ed |
| Pages: |
832 |
| Synopsis: |
For courses in Quality Management, Total Quality Management, Quality Engineering, Quality Technology, and Process Improvement. Appropriate for both management and technology students, Quality Management, Fifth Edition is a comprehensive text that helps readers learn how businesses can achieve consistent peak performance, continual improvement, and maximum competitiveness. Topics cover all aspects of total quality management such as training, ethics, JIT, SPC, benchmarking, QFP, and Six Sigma. Sophisticated coverage makes this text ideal for college level courses and cases and activities bring real-world application to chapter concepts. This new edition features many up-dates such as: more coverage of international quality management practices, a new section on competitive strategy, increased coverage of corporate social responsibility, a new section on emerging issues in supply-chain management, and new sections on customer satisfaction and retention. |
| Illustrations: |
illustrations |
| Publication: |
UK |
| Imprint: |
Prentice-Hall |
| Returns: |
Non-returnable |
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