HUG YOUR CUSTOMERS by Jack Mitchell ( 9780141015224 ) - Books & Audio Books at Pickabook.co.uk

Item Details

Title:

HUG YOUR CUSTOMERS
LOVE THE RESULTS

By:

Jack Mitchell

Format:

Paperback

List price:

£12.99

Our price:

£9.48

Discount:

27% off

You save:

£3.51

ISBN 10:

0141015225

ISBN 13:

9780141015224

Availability:

Usually dispatched within 1-2 days.

Delivery rates

Stock:

Currently 14 available

Publisher:

PENGUIN BOOKS LTD

Pub. date:

4 March, 2004

Pages:

304

Description:

From small independent businesses to established conglomerates, this title offers a tool for ensuring repeat business.

Synopsis:

Like the international bestseller Who Moved My Cheese?, Hug Your Customers is powerful through its simplicity. Jack Mitchell is CEO of Mitchells - a clothes store and one of the most successful small businesses in America. This family-run business has built extremely healthy profit margins in a tough retail market through a most refreshing approach to sales - hug your customers! In other words: if there is one key to a successful business then it is happy customers and companies who go the extra mile enjoy the extra profits. From small independent businesses to established conglomerates, Hug Your Customers is an invaluable and fun tool for ensuring repeat business and outstanding results.

Publication:

Imprint:

Penguin Books Ltd

Returns:

Returnable

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