| Title:
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TAX CREDITS, PUTTING THINGS RIGHT
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| Volume: |
2nd |
| By: |
Great Britain: Parliament: House of Commons: Public Administration Select |
| Format: |
Paperback |
| List price:
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£11.00 |
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| ISBN 10: |
0215027175 |
| ISBN 13: |
9780215027177 |
| Publisher: |
TSO |
| Pub. date: |
29 January, 2006 |
| Series: |
House of Commons Papers Session 2005-06, No. 577 |
| Synopsis: |
This report investigates the implementation of the recommendations made by the Parliamentary and Health Service Ombudsman in her report on the administration of the child and working tax credits system (HC 124, session 2005-06, ISBN 0102933375) published in June 2005. Introduced in April 2003, the new system affects about six million families and is aimed at helping tackle child poverty and encouraging more people into work. The Ombudsman's report highlighted problems in relation to the system's design and delivery, and made recommendations for actions to improve overpayment recovery processes, complaint handing and Revenue communications with customers, as well as to identify key lessons that can be learned across government in the implementation of new policies and systems. |
| Publication: |
UK |
| Imprint: |
Stationery Office Books |
| Returns: |
Non-returnable |