Title:
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WHEN CONSUMERS COMPLAIN
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By: |
Arthur Best |
Format: |
Hardback |

List price:
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£100.00 |
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£80.00 |
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£20.00 |
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ISBN 10: |
0231051247 |
ISBN 13: |
9780231051248 |
Availability: |
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Publisher: |
COLUMBIA UNIVERSITY PRESS |
Pub. date: |
1 March, 1981 |
Pages: |
232 |
Description: |
The Renaissance and the age of discovery introduced Europeans to exotic cultures, mores, manners, and ideas. That kitchen revolution led to the development of new utensils and table manners. Rebora discusses the availability of resources, how people kept from starving in the winter, how they farmed, how tastes developed, what the lower classes ate, and what the aristocracy enjoyed. |
Synopsis: |
This book analyzes the legal challenges of consumer protection and product liability, focusing on the methods by which consumers can express dissatisfaction with products and their shortcomings. While consumer complaints are widespread and varied, often neither individual buyers are compensated nor is the whole class of consumers informed of defective products. Best calls for improvements that can make businesses more accountable, including mediation, arbitration, legal services, and small claims court, emphasizing how better behavior by businesses can also be good business. |
Publication: |
US |
Imprint: |
Columbia University Press |
Returns: |
Returnable |
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