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Item Details
| Title:
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PROPERTY MANAGEMENT
A CUSTOMER FOCUSED APPROACH |
| By: |
Gordon Edington |
| Format: |
Hardback |
| List price:
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£94.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
0333674707 |
| ISBN 13: |
9780333674703 |
| Publisher: |
PALGRAVE MACMILLAN |
| Pub. date: |
28 July, 1997 |
| Series: |
Building and Surveying Series |
| Pages: |
224 |
| Description: |
A textbook in the BUILDING AND SURVEYING SERIES (MBSS) for property practitioners, their clients and students of property and business. An up-to-date presentation of property management by a board director of BAA plc. The aim is to show the mutual benefits to be obtained from building a business culture based on service to the customer. |
| Synopsis: |
Intended for advanced students and practitioners this book gives an up-to-date presentation of property management as practised by a leading company, BAA plc. A key aim of the book is to show the benefits to be obtained from building a business culture based on service to the customer. This may be achieved by due attention to communication, leadership, measurement, benchmarking and accountability. |
| Illustrations: |
XVI, 224 p. |
| Publication: |
UK |
| Imprint: |
Palgrave Macmillan |
| Returns: |
Returnable |
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