| Title:
|
MEASURING THE PERFORMANCE OF NI WATER
|
| By: |
Northern Ireland: Northern Ireland Audit Office |
| Format: |
Paperback |
| List price:
|
£5.00 |
|
We believe that this item is permanently unavailable, and so we cannot source
it.
|
|
|
|
|
|
| ISBN 10: |
0337096287 |
| ISBN 13: |
9780337096280 |
| Publisher: |
TSO |
| Pub. date: |
16 June, 2010 |
| Pages: |
84 |
| Synopsis: |
Northern Ireland Water was set up as a government-owned company in April 2007. This report measures the performance of NI Water and compares it with other GB water companies (though the Department for Regional Development has reservations about this benchmarking given the different historical context of the water industry in Northern Ireland). Drinking water quality has improved steadily and in 2009 it met 99.74 per cent of European standards, only 0.2 per cent lower than England and Wales. Significant quality issues remain, attributed mainly to the level of Trihalomethanes in the drinking water in some areas. Waste water discharges from treatment works have also improved, with 90 per cent compliance with standards (cf nearly 100 per cent in England and Wales). NI Water is responsible for nearly a third of all pollution incidents in Northern Ireland. Reported leakage levels have reduced steadily since 2001 but improvements to measurement in 2008 indicated that the level was higher than previously thought at 181 million litres a day. Leakage is costing around GBP 5 million a year.NI Water also lags behind with numbers affected by low water pressure and unplanned interruptions to supply. Most customer contact targets are being met and NI Water is moving towards the GB average. The Regulator has reported that to match the efficiency of England and Wales, NI Water would need to deliver an improved level of service with half the level of operational funding. In its first price review, the Regulator has set targets to reduce the efficiency gap. |
| Illustrations: |
col. Illustrations, maps, charts |
| Publication: |
UK |
| Imprint: |
Stationery Office Books |
| Returns: |
Non-returnable |