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Item Details
| Title:
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DEALING WITH DIFFICULT PEOPLE
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| By: |
Karen Mannering |
| Format: |
Paperback |
| List price:
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£0.00 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
0340946512 |
| ISBN 13: |
9780340946510 |
| Publisher: |
HODDER EDUCATION |
| Pub. date: |
28 November, 2008 |
| Series: |
Instant Manager |
| Pages: |
208 |
| Description: |
Part of a vital series for today's manager, produced in conjunction with the Chartered Management Institute, this book delivers clear, expert advice on the most frequently asked questions about dealing with difficult people in a format designed to fit easily into a busy working life. A handy tear out card covering the most salient points allows you to carry the expertise with you wherever you go. |
| Synopsis: |
Whether you are finding your way as a manager or you want to enhance the skills you already have, the Instant Manager series is exactly what you need! Written by leading experts, they are inexpensive, concise but above all authoritative guides to the subject at hand. The portable format allows you to carry the book easily to fit learning and development into your busy work life. Based on the 10 most FAQs, each chapter ends with a quick tip that can be taken on board immediately. A handy tear out card covering the most salient points allows you to carry the expertise with you wherever you go. Dealing with difficult people is an unavoidable aspect of working life and can have a major impact on your career and wellbeing. This book, written by a leading expert with years of practical experience, will provide the tools to be able to deal with all types of working relationship. Areas covered include: - how to define a difficult person - how to read body language and other unspoken messages -how to deal with difficult employees, colleagues and bosses -how to understand yourself and deal with difficult aspects of your own personality.Backed by the authority of the Chartered Management Institute, this is an essential addition to the manager's library. |
| Illustrations: |
Illustrations |
| Publication: |
UK |
| Imprint: |
Hodder Education |
| Returns: |
Non-returnable |
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