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Item Details
Title: THE QUALITY HANDBOOK FOR HEALTH CARE ORGANIZATIONS
A MANAGER'S GUIDE TO TOOLS AND PROGRAMS
By: Yosef D. Dlugacz, Andrea Restifo, Alice Greenwood
Format: Paperback

List price: £64.95


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 0787969214
ISBN 13: 9780787969219
Publisher: JOHN WILEY & SONS INC
Pub. date: 22 March, 2004
Series: J-B AHA Press S.
Pages: 288
Description: Offers an approach to specific topics such as the implementation of managerial goals, instructions for developing accurate measurements for evaluating care, and guidelines for the complex integration of collaborative services in health care. This work is useful for the health services professional.
Synopsis: This important book is a practical, theory-based resource on the topic of health care quality management written for health care administrators and practitioners. It offers the tools needed to help managers make decisions, prioritize resources (financial and human), and analyze and improve the care they deliver. "The Handbook" offers a hands-on approach to specific topics such as the implementation of managerial goals, instructions for developing accurate measurements for evaluating care, the utilization of data as a basis for process improvement, exploration of quality management tools and techniques, guidelines for the complex integration of collaborative services in health care, and methods for effective communication and improving accountability.
Illustrations: Illustrations
Publication: US
Imprint: Jossey-Bass Inc.,U.S.
Returns: Returnable
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