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Item Details
Title: COMING OF AGE IN REFERENCE SERVICES
A CASE HISTORY OF THE WASHINGTON STATE UNIVERSITY LIBRARIES
By: Linda S. Katz, Christy Zlatos (Editor)
Format: Hardback

List price: £89.99
Our price: £80.99
Discount:
10% off
You save: £9.00
ISBN 10: 0789006669
ISBN 13: 9780789006660
Availability: Reprinting. This item may be subject to delays or cancellation.
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Stock: Currently 0 available
Publisher: TAYLOR & FRANCIS INC
Pub. date: 24 June, 1999
Pages: 198
Synopsis: Coming of Age in Reference Services: A Case History of the Washington State University Libraries focuses on the triumphs, trials, ideas, and difficulties of the Holland Library and how these experiences can help other professionals enhance services for patrons. The articles, written by reference librarians at the library, discuss topics such as departmental history and culture, training reference professionals, and user education programs to give you insight into how other librarians solve problems or implement changes. From Coming of Age in Reference Services, you'll receive advice from experienced professionals that can help you create change in your library and help you adapt to the many technological advances related to librarianship. Coming of Age in Reference Services allows you to gain first-hand experience that will guide you through problems or issues that may occur in your library.Addressing the uses and intricacies of electronic information, this book offers you information that will help you with a variety of other topics, including: * training and retraining in reference skills and subject knowledge, interpersonal abilities, and thinking skills in order to improve services for the 21st century * defining "Generation X," being a member of this generation, and their growing need for information and learning opportunities * exploring how long reorganization plans take to be implemented and how the library environment can enhance services for users by discussing the history of Holland Library Public Services * focusing on freshman taking English 101 to better teach them how to find information through cultivating better relationships with academic departments, creating web modules to reach more students, and understanding departmental cultures * integrating techniques for finding books and using encyclopedias into the University's World Civilization course to encourage critical thinking * discussing the impression of American Academic Libraries through the experiences of a Library Fellow from Lithuania Coming of Age in Reference Services leads you through the transformation of the Holland Library, allowing you to learn about the decisions, planning, and ingenuity involved in establishing a modern and more efficient information center.Containing appendices and a chronological timetable documenting the library's history, Coming of Age in References Services offers you knowledge from experience concerning library reorganization and the ever-changing world of a successful reference librarian.
Illustrations: illustrations
Publication: US
Imprint: Haworth Press Inc
Returns: Returnable
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ACQUISITION IN DIFFERENT AND SPECIAL SUBJECT AREAS
ACQUISITION IN DIFFERENT AND SPECIAL SUBJECT AREAS
ACQUISITION IN DIFFERENT AND SPECIAL SUBJECT AREAS
ACQUISITION IN DIFFERENT AND SPECIAL SUBJECT AREAS (HB)
ACQUISITION IN DIFFERENT AND SPECIAL SUBJECT AREAS (PB)
ACQUISITIONS AND COLLECTION DEVELOPMENT IN THE HUMANITIES
ACQUISITIONS AND COLLECTION DEVELOPMENT IN THE HUMANITIES
ACQUISITIONS AND COLLECTION DEVELOPMENT IN THE HUMANITIES
ANIMALS ARE THE ISSUE
ANIMALS ARE THE ISSUE
ANIMALS ARE THE ISSUE
ANIMALS ARE THE ISSUE (PB)
APPROVAL PLANS
APPROVAL PLANS
APPROVAL PLANS
APPROVAL PLANS (HB)
BUSINESS REFERENCE SERVICES AND SOURCES
BUSINESS REFERENCE SERVICES AND SOURCES
BUSINESS REFERENCE SERVICES AND SOURCES
COLLECTION DEVELOPMENT POLICIES
COLLECTION DEVELOPMENT POLICIES
COLLECTION DEVELOPMENT POLICIES
COLLECTION DEVELOPMENT POLICIES
COLLECTION DEVELOPMENT POLICIES
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COLLECTION DEVELOPMENT POLICIES (HB)
COLLECTION DEVELOPMENT POLICIES (PB)
COMING OF AGE IN REFERENCE SERVICES
COMING OF AGE IN REFERENCE SERVICES
COMING OF AGE IN REFERENCE SERVICES
COOPERATIVE REFERENCE
COOPERATIVE REFERENCE
COOPERATIVE REFERENCE
COOPERATIVE REFERENCE (HB)
COOPERATIVE REFERENCE (PB)
DIGITAL REFERENCE SERVICES
DIGITAL REFERENCE SERVICES
DIGITAL REFERENCE SERVICES
DIGITAL REFERENCE SERVICES (HB)
DIGITAL REFERENCE SERVICES (PB)
DIGITAL VERSUS NON-DIGITAL REFERENCE
DIGITAL VERSUS NON-DIGITAL REFERENCE
DIGITAL VERSUS NON-DIGITAL REFERENCE
DIGITAL VERSUS NON-DIGITAL REFERENCE (HB)
DIGITAL VERSUS NON-DIGITAL REFERENCE (PB)
DOCUMENT DELIVERY SERVICES
DOCUMENT DELIVERY SERVICES
DOCUMENT DELIVERY SERVICES
DOING THE WORK OF REFERENCE
DOING THE WORK OF REFERENCE
DOING THE WORK OF REFERENCE
DOING THE WORK OF REFERENCE (PB)
ELECTRONIC RESOURCES
ELECTRONIC RESOURCES
ELECTRONIC RESOURCES
ELECTRONIC RESOURCES (HB)
ENVIRONMENTAL PROFILES (HB)
ETHICS AND REFERENCE SERVICES
ETHICS AND REFERENCE SERVICES
ETHICS AND REFERENCE SERVICES
EVALUATING ACQUISITIONS AND COLLECTION MANAGEMENT
EVALUATING ACQUISITIONS AND COLLECTION MANAGEMENT
EVALUATING ACQUISITIONS AND COLLECTION MANAGEMENT
EVALUATING ACQUISITIONS AND COLLECTION MANAGEMENT (HB)
EVALUATION OF REFERENCE SERVICES
EVALUATION OF REFERENCE SERVICES
EVALUATION OF REFERENCE SERVICES
EVOLUTION IN REFERENCE AND INFORMATION SERVICES
EVOLUTION IN REFERENCE AND INFORMATION SERVICES
EVOLUTION IN REFERENCE AND INFORMATION SERVICES
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FICTION ACQUISITION / FICTION MANAGEMENT (PB)
FROM PAST-PRESENT TO FUTURE-PERFECT
FROM PAST-PRESENT TO FUTURE-PERFECT (HB)
GIFTS AND EXCHANGES
GIFTS AND EXCHANGES
GIFTS AND EXCHANGES
HELPING THE DIFFICULT LIBRARY PATRON
HELPING THE DIFFICULT LIBRARY PATRON
HELPING THE DIFFICULT LIBRARY PATRON
HELPING THE DIFFICULT LIBRARY PATRON (HB)
HELPING THE DIFFICULT LIBRARY PATRON (PB)
HOLOCAUST (HB)
INFORMATION AND REFERRAL IN REFERENCE SERVICES
INFORMATION AND REFERRAL IN REFERENCE SERVICES
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INTEGRATING PRINT AND DIGITAL RESOURCES IN LIBRARY COLLECTIONS
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INTEGRATING PRINT AND DIGITAL RESOURCES IN LIBRARY COLLECTIONS (HB)
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LEGAL AND ETHICAL ISSUES IN ACQUISITIONS (HB)
LIBRARY USERS AND REFERENCE SERVICES
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MANAGING DIGITAL RESOURCES IN LIBRARIES
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MANAGING DIGITAL RESOURCES IN LIBRARIES
MANAGING DIGITAL RESOURCES IN LIBRARIES
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MANAGING THE TWENTY-FIRST CENTURY REFERENCE DEPARTMENT
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MULTICULTURAL ACQUISITIONS (HB)
NEW TECHNOLOGIES AND REFERENCE SERVICES (PB)
OUTREACH SERVICES IN ACADEMIC AND SPECIAL LIBRARIES
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OUTREACH SERVICES IN ACADEMIC AND SPECIAL LIBRARIES
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POPULAR CULTURE AND ACQUISITIONS
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RELATIONSHIPS BETWEEN TEACHING FACULTY AND TEACHING LIBRARIANS
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RESEARCH, REFERENCE SERVICE, AND RESOURCES FOR THE STUDY OF AFRICA
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SELECTING MATERIALS FOR LIBRARY COLLECTIONS
SELECTING MATERIALS FOR LIBRARY COLLECTIONS
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STRATEGIC MARKETING IN LIBRARY AND INFORMATION SCIENCE
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THE HOLOCAUST
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