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Item Details
| Title:
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HOW TO DEAL WITH DIFFICULT PEOPLE - SMART TACTICS FOR OVERCOMING THE PROBLEM PEOPLE IN YOUR LIFE
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| By: |
Gill Hasson |
| Format: |
Paperback |
| List price:
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£12.99 |
| Our price: |
£9.48 |
| Discount: |
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| You save:
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£3.51 |
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| ISBN 10: |
0857085670 |
| ISBN 13: |
9780857085672 |
| Availability: |
Usually dispatched within 1-2 days.
 Delivery
rates
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| Stock: |
Currently 3 available |
| Publisher: |
JOHN WILEY AND SONS LTD |
| Pub. date: |
21 November, 2014 |
| Pages: |
208 |
| Description: |
DON T LET PROBLEM PEOPLE GET TO YOU! Whether it s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. |
| Synopsis: |
DON T LET PROBLEM PEOPLE GET TO YOU! Whether it s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: * Understand what makes difficult people tick and how best to handle them * Learn ways to confidently stand up to others and resist the urge to attack back * Develop strategies to calmly navigate emotionally-charged situations * Deal with all kinds of difficult people hostile, manipulative and the impossible * Know when to choose your battles, and when to walk away Why let someone else s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people to make your life less stressful and a great deal easier. |
| Publication: |
UK |
| Imprint: |
Capstone Publishing Ltd |
| Returns: |
Returnable |
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Little Worried Caterpillar (PB)
Little Green knows she''s about to make a big change - transformingfrom a caterpillar into a beautiful butterfly. Everyone is VERYexcited! But Little Green is VERY worried. What if being a butterflyisn''t as brilliant as everyone says?Join Little Green as she finds her own path ... with just a littlehelp from her friends.
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What can you carry?A pebble? A teddy? A bright red balloon? A painting you''ve made?A hope or a dream?This gorgeous, reassuring picture book celebrates all the preciousthings we can carry, from toys and treasures to love and hope. With comforting rhymes and fabulous illustrations, this is a warmhug of a picture book.
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