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Item Details
Title: STOP COMPLAINERS AND ENERGY DRAINERS
HOW TO NEGOTIATE WORK DRAMA TO GET MORE DONE
By: Linda Byars Swindling
Format: Paperback

List price: £13.99
Our price: £10.21
Discount:
27% off
You save: £3.78
ISBN 10: 111849296X
ISBN 13: 9781118492963
Availability: Usually dispatched within 1-3 weeks.
 Delivery rates
Stock: Currently 0 available
Publisher: JOHN WILEY & SONS INC
Pub. date: 26 February, 2013
Pages: 224
Description: Turn constant complainers into productive contributors Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama.
Synopsis: Turn constant complainers into productive contributors Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose. Stop Complainers and Energy Drainers uses scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately. Shows how to identify complainers and time drainersProvides forms to help prepare for discussions, suggested language to show up powerfully, and encouragement to apply strategiesOffers concrete phrases and tactics to refocus a complainer and end unproductive conversations Stop Complainers and Energy Drainers is research-driven and focused on how to identify as well as manage conversations with "venters," complainers, whiners, and energy drainers. With these guidelines for communication, you'll see powerful results, improved relationships, and increased confidence.
Publication: US
Imprint: John Wiley & Sons Inc
Returns: Returnable
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