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Item Details
Title: MANAGING AGGRESSION
By: Ray Braithwaite
Format: Electronic book text

List price: £29.99


We believe that this item is permanently unavailable, and so we cannot source it.

ISBN 10: 1134543778
ISBN 13: 9781134543779
Publisher: TAYLOR & FRANCIS LTD
Pub. date: 1 June, 2002
Series: The Social Work Skills Series
Pages: 208
Synopsis: How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook:empowers individuals by providing a range of useful useful skills that can help in managing aggressionenables staff placed in difficult or dangerous situations by their employers to address the issue effectivelyclarifies the responsibilities of the manager in ensuring staff are safeguardedbuilds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace.Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.
Publication: UK
Imprint: Routledge
Returns: Non-returnable
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