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Item Details
Title:
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MANAGING AGGRESSION
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By: |
Ray Braithwaite |
Format: |
Electronic book text |

List price:
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£29.99 |
We believe that this item is permanently unavailable, and so we cannot source
it.
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ISBN 10: |
1134543778 |
ISBN 13: |
9781134543779 |
Publisher: |
TAYLOR & FRANCIS LTD |
Pub. date: |
1 June, 2002 |
Series: |
The Social Work Skills Series |
Pages: |
208 |
Synopsis: |
How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook:empowers individuals by providing a range of useful useful skills that can help in managing aggressionenables staff placed in difficult or dangerous situations by their employers to address the issue effectivelyclarifies the responsibilities of the manager in ensuring staff are safeguardedbuilds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace.Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work. |
Publication: |
UK |
Imprint: |
Routledge |
Returns: |
Non-returnable |
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