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Item Details
| Title:
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BUSINESS PROCESS MODELING, SIMULATION AND DESIGN
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| By: |
Manuel Laguna, Johan Marklund |
| Format: |
Hardback |
| List price:
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£82.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
1439885257 |
| ISBN 13: |
9781439885253 |
| Publisher: |
TAYLOR & FRANCIS LTD |
| Pub. date: |
25 April, 2013 |
| Edition: |
2nd Revised edition |
| Pages: |
523 |
| Synopsis: |
Most textbooks on business process management focus on either the nuts and bolts of computer simulation or the managerial aspects of business processes. Covering both technical and managerial aspects of business process management, Business Process Modeling, Simulation and Design, Second Edition presents the tools to design effective business processes and the management techniques to operate them efficiently. New to the Second Edition * Three completely revised chapters that incorporate ExtendSim 8 * An introduction to simulation * A chapter on business process analytics Developed from the authors' many years of teaching process design and simulation courses, the text provides students with a thorough understanding of numerous analytical tools that can be used to model, analyze, design, manage, and improve business processes. It covers a wide range of approaches, including discrete event simulation, graphical flowcharting tools, deterministic models for cycle time analysis and capacity decisions, analytical queuing methods, and data mining.Unlike other operations management books, this one emphasizes user-friendly simulation software as well as business processes, rather than only manufacturing processes or general operations management problems. Taking an analytical modeling approach to process design, this book illustrates the power of simulation modeling as a vehicle for analyzing and designing business processes. It teaches how to apply process simulation and discusses the managerial implications of redesigning processes. The ExtendSim software is available online and ancillaries are available for instructors. |
| Illustrations: |
230 black & white illustrations, 140 black & white tables |
| Publication: |
US |
| Imprint: |
Chapman & Hall/CRC |
| Returns: |
Returnable |
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