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Item Details
Title: THE KAIZEN EVENT PLANNER
ACHIEVING RAPID IMPROVEMENT IN OFFICE, SERVICE, AND TECHNICAL ENVIRONMENTS
By: Karen Martin, Mike Osterling
Format: Paperback

List price: £54.99
Our price: £49.49
Discount:
10% off
You save: £5.50
ISBN 10: 1563273519
ISBN 13: 9781563273513
Availability: Reprinting. This item may be subject to delays or cancellation.
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Stock: Currently 0 available
Publisher: TAYLOR & FRANCIS INC
Pub. date: 5 October, 2007
Pages: 240
Description: A practical how-to guide, this book reveals the ins and outs of planning and executing Kaizen Events in non-manufacturing settings and conducting post-event follow-up to sustain the changes made.
Synopsis: Kaizen Events are an effective way to train organizations to break unproductive habits and adopt a continuous improvement philosophy while, at the same time, achieve breakthrough performance-level results. Through Kaizen Events, cross-functional teams learn how to make improvements in a methodological way. They learn how to quickly study a process, identify and prioritize improvement opportunities, implement change, and sustain their gains. Most importantly, they learn how to work with one another to solve problems rapidly and in a highly effective way. In The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments, authors Karen Martin and Mike Osterling provide a practical how-to guide for planning and executing Kaizen Events in non-manufacturing settings, and conducting post-Event follow-ups to sustain the improvements made.Geared to continuous improvement professionals and leaders within the office areas of manufacturing, the service sector and knowledge-worker environments, this book provides the methodology and practical tools for generating measurable results, while building a motivated workforce and laying the foundation for continuous improvement. The Kaizen Event Planner provides those responsible for improving office, service, and technical processes with the skills to effectively scope the activity, engage the right people, and facilitate successful Events! An accompanying CD provides immediate access to a number of Excel-based tools.
Publication: US
Imprint: Productivity Press
Returns: Returnable
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