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Item Details
Title: STATISTICAL PROCESS CONTROL FOR QUALITY IMPROVEMENT
THE DEMING PARADIGM AND BEYOND
By: J. Koronacki, James R. Thompson
Format: Hardback

List price: £180.00
Our price: £162.00
Discount:
10% off
You save: £18.00
ISBN 10: 1584882425
ISBN 13: 9781584882428
Availability: Usually dispatched within 1-3 weeks.
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Publisher: TAYLOR & FRANCIS INC
Pub. date: 26 December, 2001
Edition: 2nd Revised edition
Pages: 456
Description: Reveals Deming's philosophy and provides techniques for use at the managerial level. This book shows readers that CEOs and service industries need SPC at least as much as production lines, and offers precise methods and guidelines for their use.
Synopsis: While the common practice of Quality Assurance aims to prevent bad units from being shipped beyond some allowable proportion, statistical process control (SPC) ensures that bad units are not created in the first place. Its philosophy of continuous quality improvement, to a great extent responsible for the success of Japanese manufacturing, is rooted in a paradigm as process-oriented as physics, yet produces a friendly and fulfilling work environment. The first edition of this groundbreaking text showed that the SPC paradigm of W. Edwards Deming was not at all the same as the Quality Control paradigm that has dominated American manufacturing since World War II. Statistical Process Control: The Deming Paradigm and Beyond, Second Edition reveals even more of Deming's philosophy and provides more techniques for use at the managerial level. Explaining that CEOs and service industries need SPC at least as much as production managers, it offers precise methods and guidelines for their use. Using the practical experience of the authors working both in America and Europe, this book shows how SPC can be implemented in a variety of settings, from health care to manufacturing.It also provides you with the necessary technical background through mathematical and statistical appendices. According to the authors, companies with managers who have adopted the philosophy of statistical process control tend to survive. Those with managers who do not are likely to fail. In which group will your company be?
Illustrations: 144 black & white illustrations
Publication: US
Imprint: Chapman & Hall/CRC
Returns: Returnable
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