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Item Details
Title: MANAGING ELECTRONIC SERVICES
A PUBLIC SECTOR PERSPECTIVE
By: Ake Gronlund, L. Albinsson, T. Kauranne
Format: Paperback

List price: £62.99


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 1852332816
ISBN 13: 9781852332815
Publisher: SPRINGER LONDON LTD
Pub. date: 26 June, 2000
Series: Practitioner Series
Pages: 238
Description: A guide to portal/electronic services development. It helps organizations achieve proficient project management in developing gateways to electronic services. It discusses important challenges and the factors for success, addressing both the electronic services themselves and the gateways to them.
Synopsis: This easy-to-read guide to portal/electronic services development will help organizations achieve more proficient project management in developing gateways to electronic services. The presentation discusses the most important challenges and the factors for success, addressing both the electronic services themselves and the gateways to them. While most books address the technical, managerial, or economic issues, Managing Electronic Services adopts an organizational perspective. This approach not only integrates the managerial, technical and economic issues, but also puts them into the context of a customers or users requirements and expectations.
Illustrations: 14 black & white illustrations, biography
Publication: UK
Imprint: Springer London Ltd
Returns: Returnable
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