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Item Details
| Title:
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SERVICE DESIGN
MIT DER QUADROMO-METHODE VON DER IDEE ZUM KONZEPT |
| By: |
Jorg Becker, Bjorn Niehaves, Jens Poppelbuss |
| Format: |
Paperback |
| List price:
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£29.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
3662465809 |
| ISBN 13: |
9783662465806 |
| Publisher: |
SPRINGER-VERLAG BERLIN AND HEIDELBERG GMBH & CO. KG |
| Pub. date: |
13 July, 2015 |
| Edition: |
2015 ed. |
| Synopsis: |
Dieses Buch fuhrt in den Bereich der Dienstleistungsinnovation ein und stellt mit der Quadromo-Methode einen praxistauglichen Ansatz fur das Service Design vor. Zahlreiche Anwendungsbeispiele aus der betrieblichen Praxis zeigen, wie sich Prozessgestaltung und Geschaftsmodellinnovation erganzen und verbinden lassen. Checklisten und Umsetzungstipps unterstutzen die erfolgreiche Realisierung von Dienstleistungsinnovationen mit der Quadromo-Methode im Unternehmen." |
| Illustrations: |
colour illustrations, bibliography |
| Publication: |
Germany |
| Imprint: |
Springer-Verlag Berlin and Heidelberg GmbH & Co. K |
| Returns: |
Returnable |
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