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Item Details
| Title:
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VERBESSERUNG DER SERVICEQUALIT T IM DIENSTLEISTUNGSSEKTOR DURCH DIE KUNDENKONTAKTPUNKTANALYSE
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| By: |
Robert Franz, Prof Dr Jost W Kramer (Editor) |
| Format: |
Paperback / softback |
| List price:
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£51.90 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
3867417385 |
| ISBN 13: |
9783867417389 |
| Publisher: |
EUROP ISCHER HOCHSCHULVERLAG GMBH & CO. KG |
| Pub. date: |
3 November, 2011 |
| Pages: |
116 |
| Publication: |
US |
| Imprint: |
Europ Ischer Hochschulverlag Gmbh & Co. Kg |
| Returns: |
Non-returnable |
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