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Item Details
| Title:
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SERVICE STRATEGY BASED ON ITIL V3 (SPANISH VERSION)
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| By: |
Federation of Children's Book Groups |
| Format: |
Paperback |
| List price:
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£16.60 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
9087531478 |
| ISBN 13: |
9789087531478 |
| Publisher: |
VAN HAREN PUBLISHING |
| Pub. date: |
18 September, 2008 |
| Pages: |
184 |
| Synopsis: |
The Management Guides are a concise summary of the Foundations of IT Service Management based on ITIL V3 . A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well. What are the key service management processes? What is the lifecycle approach? |
| Publication: |
Netherlands |
| Imprint: |
van Haren Publishing |
| Returns: |
Returnable |
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