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Item Details
| Title:
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COLLINS HOTEL & HOSPITALITY ENGLISH [WORKBOOK ONLY]
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| By: |
Mike Seymour |
| Format: |
Paperback |
| List price:
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£8.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
0007462999 |
| ISBN 13: |
9780007462995 |
| Publisher: |
HARPERCOLLINS PUBLISHERS |
| Pub. date: |
12 February, 2012 |
| Pages: |
160 |
| Description: |
This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. |
| Synopsis: |
This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. *24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.*4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.*The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner. |
| Publication: |
UK |
| Imprint: |
Collins |
| Returns: |
Returnable |
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