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Item Details
Title:
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LIFESCRIPTS
WHAT TO SAY TO GET WHAT YOU WANT IN 101 OF LIFE'S TOUGHEST SITUATIONS |
By: |
Stephen M. Pollan, Mark Levine |
Format: |
Paperback |
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List price:
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£12.50 |
We currently do not stock this item, please contact the publisher directly for
further information.
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ISBN 10: |
0020360487 |
ISBN 13: |
9780020360483 |
Publisher: |
JOHN WILEY & SONS INC |
Pub. date: |
1 January, 1996 |
Pages: |
446 |
Description: |
Whether you're looking for a new job, leaving an old one, cold calling a new account, laying off a subordinate, confronting a back-stabber, dealing with sexual harassment, returning food in a restaurant, or calming an irate client, "Lifescripts" tells you exactly how to do it and what to say. |
Synopsis: |
Whether you're looking for a new job, leaving an old one, cold calling a new account, laying off a subordinate, confronting a back-stabber, dealing with sexual harassment, returning food in a restaurant, or calming an irate client, "Lifescripts tells you exactly how to do it and what to say. Each of the 101 dialogs provides you with an ice-breaker opener and a flow-chart of rejoinders to give to any potential response, positive or negative. Pointers on proper attitude, timing, preparation, and more are included. |
Illustrations: |
colour illustrations |
Publication: |
US |
Imprint: |
Hungry Minds Inc,U.S. |
Returns: |
Non-returnable |
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