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Item Details
| Title:
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FOURTH GENERATION MANAGEMENT
THE NEW BUSINESS CONSCIOUSNESS |
| By: |
Brian L. Joiner, W. Edwards Deming (Foreword) |
| Format: |
Hardback |
| List price:
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£16.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
0070327157 |
| ISBN 13: |
9780070327153 |
| Publisher: |
MCGRAW-HILL EDUCATION - EUROPE |
| Pub. date: |
1 February, 1994 |
| Pages: |
289 |
| Description: |
Talks about the modern management practice, this book aims to provides readers with a framework upon which to build a corporate culture - one that positions companies for growing productivity and profit. Focusing on quality as defined by the customer, it offers a scientific and databased approach to management. |
| Synopsis: |
Written by the first of a new breed of "quality gurus", "Fourth Generation Management" is a clear, concise synthesis of the best of current management practice and a host of dynamic prescriptions for the future. The centerpiece of the book is the "Joiner Triangle", which provides readers with a conceptual framework upon which to build a new corporate culture - one that positions companies for growing productivity and profit in the years ahead. Focusing on quality as defined by the customer...a scientific, databased approach to management...and the creation of long-term, team-spirited relationships both internally and externally - the Joiner Triangle is already gaining credence as the management philosophy of tomorrow. And that's only the beginning. Readers will learn why process is more important than short-term results, how to foster a working environment in which all employees feel like winners, a new way of looking at data, processes, and variation, and much more. In short, this major release by a widely respected quality improvement leader is the business person's blueprint for the next phase of the "Quality Revolution". |
| Illustrations: |
25 illustrations |
| Publication: |
US |
| Imprint: |
McGraw-Hill Professional |
| Returns: |
Non-returnable |
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