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Item Details
Title: MEASURING AND MANAGING KNOWLEDGE
By: Tom Housel, Arthur A. Bell
Format: Paperback

List price: £66.99


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 0072297719
ISBN 13: 9780072297713
Publisher: MCGRAW-HILL EDUCATION - EUROPE
Pub. date: 19 April, 2001
Pages: 176
Description: Provides a framework for managing and maximizing the return on intellectual capital. This book provides the insights of the growing body of knowledge management literature and their own research into a story of what knowledge management is at present and will become in the years ahead.
Synopsis: "Measuring and Managing Knowledge" provides a framework for managing and maximizing the return on intellectual capital. Like any emerging field, knowledge management has so far been hobbled by a lack of clarity on key questions: what do we mean by "knowledge"? How can it be measured and managed? How can return on knowledge (ROK) be maximized? To answer these questions, the authors avoid the obtuse language of sociology and economics in favor of plain talk. They weave the central insights of the growing body of knowledge management literature and their own research into a clear, compelling story of what knowledge management is at present and will become in the years ahead.
Publication: UK
Imprint: McGraw-Hill Publishing Co.
Returns: Non-returnable
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