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Item Details
| Title:
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INJUSTICE IN RESIDENTIAL CARE
A JOINT REPORT BY THE LOCAL GOVERNMENT OMBUDSMAN AND THE HEALTH SERVICE OMBUDSMAN FOR ENGLAND, INVESTIGATIONS INTO COMPLAINTS AGAINST BUCKINGHAMSHIRE COUNTY COUNCIL AND AGAINST OXFORDSHIRE & BUCKINGHAMSHIRE MENTAL HEALTH PARTNERSHIP, SECOND REPORT SESSION 2007-2008 |
| By: |
Great Britain: Local Government Ombudsman, Great Britain: Health Service Ombudsman |
| Format: |
Paperback |
| List price:
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£13.90 |
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| ISBN 10: |
0102953414 |
| ISBN 13: |
9780102953411 |
| Publisher: |
TSO |
| Pub. date: |
26 March, 2008 |
| Series: |
House of Commons Papers 2007-08 421 |
| Pages: |
36 |
| Synopsis: |
This joint report from the Health Service Ombudsman and the Local Government Ombudsman investigates complaints made by Mr. and Mrs. Taylor against Buckinghamshire County Council and Oxfordshire and Buckinghamshire Mental Health Partnership Trust. The complaints concern the care provided to their son, Frank, an adult with severe learning disabilities, from June 2001 to September 2003. Frank has no speech; cannot bathe, shave or dress himself; needs assistance to go to the toilet; and needs to wear incontinence pads at night or for any lengthy periods spent outdoors. He needs one-to-one attention for 95 per cent of his waking time.The Council took over responsibility for the operation and management of the home in July 2002. In the care home his care needs were never properly assessed and a number of significant failings in the level of care were identified. Complaints to both organisations were dealt with slowly and there was confusion about which body should address the separate aspect of the complaints. Frank was removed from the care home and kept and cared for at home for three months with no external support.The Ombudsmen, acting jointly under the Regulatory Reform (Collaboration etc between Ombudsmen) Order 2007, investigated.They find maladministration causing injustice, anxiety and distress to Frank and his parents. The conditions and care within the care home were unacceptable and the Council failed to recognise this when taking over management responsibility. Frank's human rights may also have been infringed. The Ombudsmen recommend a payment of GBP 32,000 as remedy for the injustice and distress caused. |
| Publication: |
UK |
| Imprint: |
TSO |
| Returns: |
Returnable |
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