| Title:
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THE OMBUDSMAN'S ASSESSMENT OF THE LOSS OF PERSONAL DATA BY A HOME OFFICE CONTRACTOR
FIFTH REPORT, SESSION 2009-2010 |
| By: |
Great Britain: Parliamentary and Health Service Ombudsman |
| Format: |
Paperback |
| List price:
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£7.95 |
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| ISBN 10: |
0102964629 |
| ISBN 13: |
9780102964622 |
| Publisher: |
TSO |
| Pub. date: |
23 March, 2010 |
| Series: |
House of Commons Papers Session 2009-10, 448 |
| Pages: |
22 |
| Synopsis: |
Last year, over 449 individual complaints from prisoners and former prisoners were received by the Ombudsman about the loss by a Home Office contractor of sensitive personal data about them on an unencrypted data stick. This report explains why the complaints were not investigated. Whilst there are clear indications of maladministration surrounding the circumstances leading to the loss of the data stick, there is not in the way the Home Office responded to the data loss. Furthermore, much of the information that was on the data stick is already in the public domain, Therefore the complainants could not reasonably be worried about its contents being made public. The Contractor has publicly apologised and the Home Office has also asked for its apologies to be transmitted. Therefore there does not appear be unremedied injustice. What is highlighted, though, is the need for public bodies to consider proactive and timely communication with individuals if their data has been lost.In the case considered here, the Home Office decided not to contact the majority of those affected but to let them learn about the loss through press reporting and those concerned did not feel sufficiently informed or reassured. |
| Publication: |
UK |
| Imprint: |
Stationery Office Books |
| Returns: |
Non-returnable |