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Item Details
| Title:
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SERVICE DESIGN (FRENCH TRANSLATION) BOOK
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| By: |
Great Britain: Office of Government Commerce |
| Format: |
Paperback |
| List price:
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£85.00 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
0113311621 |
| ISBN 13: |
9780113311620 |
| Publisher: |
TSO |
| Pub. date: |
14 October, 2009 |
| Pages: |
334 |
| Synopsis: |
In order to meet the current and future business requirements, "Service Design" provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes. "Service Design" has been translated into French by the French and Canadian Chapters of itSMF. Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication include: service design objectives and elements; selecting the service design model; cost modelling; benefit/risk analysis; implementing service design; and, measurement and control. |
| Publication: |
UK |
| Imprint: |
Stationery Office Books |
| Returns: |
Non-returnable |
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