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Item Details
Title: THE ECONOMICS OF BENCHMARKING
MEASURING PERFORMANCE FOR COMPETITIVE ADVANTAGE
By: Thijs Ten Raa
Format: Hardback

List price: £33.99


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 0230224385
ISBN 13: 9780230224384
Publisher: PALGRAVE MACMILLAN
Pub. date: 25 November, 2008
Pages: 128
Description: For businesses seeking to gain the edge over their competitors, benchmarking is an increasingly popular tool used to compare operations and performance. ten Raa elegantly presents the techniques and theory to explain how performance indices and rankings are developed and how they can be used to improve efficiency, productivity and profitability.
Synopsis: For businesses seeking to gain the edge over their competitors, benchmarking is an increasingly popular tool used to compare operations and performance. ten Raa elegantly presents the techniques and theory to explain how performance indices and rankings are developed and how they can be used to improve efficiency, productivity and profitability.
Illustrations: 128 p.
Publication: UK
Imprint: Palgrave Macmillan
Returns: Non-returnable
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