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Item Details
| Title:
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RETHINKING PUBLIC SERVICE DELIVERY
MANAGING WITH EXTERNAL PROVIDERS |
| By: |
John Alford, Janine O'Flynn |
| Format: |
Hardback |
| List price:
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£110.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
0230237940 |
| ISBN 13: |
9780230237940 |
| Publisher: |
PALGRAVE MACMILLAN |
| Pub. date: |
25 June, 2012 |
| Series: |
The Public Management and Leadership Series |
| Pages: |
328 |
| Description: |
Public services are increasingly delivered through many forms of 'external' service-provision such as contracting, partnering and regulation. This new text assesses when and how public sector organizations might better draw on the work of these external parties and examines the wider implications for public leadership and management. |
| Synopsis: |
Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book Award Many public services today are delivered by external service providers such as private firms and voluntary organizations. These new ways of working - including contracting, partnering, client co-production, inter-governmental collaboration and volunteering - pose challenges for public management. This major new text assesses the ways in which public sector organizations can improve their services and outcomes by making full use of the alternative ways of getting things done. |
| Illustrations: |
328 p. |
| Publication: |
UK |
| Imprint: |
Palgrave Macmillan |
| Returns: |
Non-returnable |
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