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Item Details
Title: THE INVISIBLE CHAIN
CONSTRAINTS AND OPPORTUNITIES IN THE NEW WORLD OF EMPLOYMENT
By: Jean-Pierre Durand
Format: Electronic book text

List price: £75.60


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ISBN 10: 0230286909
ISBN 13: 9780230286900
Publisher: PALGRAVE MACMILLAN
Pub. date: 31 May, 2007
Description: Companies and work have undergone significant change, and a new productive model has emerged. This book shows how the model works, showing its high degree of coherence in terms of the integration of functions within companies. This book creates a new and challenging theory of services, rooted in the concrete experience of workshops and offices.
Synopsis: During the last twenty years the world of work has transformed the planet. Labour flexibility and precariousness; the requirement for total quality; the decline of the concept of qualification and its substitution by the notion of 'competency'; lays off in profitable companies; and more worker 'involvement' , have all changed our experience of employment. This book shows how this new model of productivity works and argues that it has a high degree of coherence in terms of the integration of functions within companies. It also addresses the relation between 'just in time' teamwork and new ways of employee mobilisation which together lead to increased productivity. From this evidence Durand creates a new and challenging theory of services, which is nevertheless firmly rooted in the concrete experience of workshops and offices.
Publication: UK
Imprint: Palgrave Macmillan
Returns: Non-returnable
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