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Item Details
| Title:
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PROFESSIONAL SECRETARY VOLUME I
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| By: |
SPENCER |
| Format: |
Paperback |
| List price:
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£13.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
0304331511 |
| ISBN 13: |
9780304331512 |
| Publisher: |
CENGAGE LEARNING |
| Pub. date: |
25 May, 1995 |
| Synopsis: |
This text covers core skills needed by any secretary wanting to acquire skills that will take them up to executive secretary/PA standard, or seeking a move into management. This first volume covers communication in key areas of proficiency such as meetings, minutes and agendas, using the telephone, persuasive writing and successful assertiveness. The second volume covers essential management skills: team management; time management; solo management; and successful ways of motivating and influencing. |
| Returns: |
Returnable |
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