MANAGING QUALITY IN HIGHER EDUCATION by John Brennan, Tarla Shah ( 9780335206742 )

Item Details

Title:

MANAGING QUALITY IN HIGHER EDUCATION

By:

Format:

Hardback

List price:	£69.99
We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10:

0335206743

ISBN 13:

9780335206742

Publisher:

OPEN UNIVERSITY PRESS

Pub. date:

1 January, 2000

Pages:

176

Description:

This text reports on a series of case studies on managing and assessing quality in higher education from 29 institutions and several national quality agencies, gathered from 17 countries; and it also draws on other relevant research.

Synopsis:

New arrangements for the assessment and management of quality have been introduced recently into higher education systems in many parts of the world. These arrangements arouse enthusiasm and cynicism in roughly equal measure. The enthusiasts proclaim an array of benefits to higher education institutions and the people who work and study them. The cynics see, at best, futility and, at worst serious damage to the academic enterprise. So far, neither party has had much evidence on which to base their views. But this book makes an start in providing that evidence. It reports a series of case studies on managing and assessing quality from 29 institutions and seven national quality agencies, gathered from 17 countries; and it also draws upon other relevant research. It does not paint a black and white picture but suggests that managing quality can bring either benefits or threats depending very much on how it is undertaken, in what context and for what purpose. The authors argue that quality management is as much about power, values and change as it is about quality, and that is why it is frequently a source of controversy and conflict. That is why it matters.This book is based on a project supported by the programme of Institutional Management in Higher Education (IMHE) of the Organisation of Economic Co-operation and Development, and is co-published with the OECD. The book should be of interest to university leaders and managers, senior academics and policy-makers, and scholars and researchers in the filed of higher education policy and practice.

Illustrations:

references, index

Publication:

Imprint:

Open University Press

Returns:

Non-returnable

Some other items by this author:

1, 2, 3 AND WHAT DO YOU SEE? (PB)

A LIBERAL VOCATIONALISM