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Item Details
| Title:
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ITIL VERSION 3 AT A GLANCE
INFORMATION QUICK REFERENCE |
| By: |
John Long |
| Format: |
Book |
| List price:
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£93.00 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
0387773924 |
| ISBN 13: |
9780387773926 |
| Publisher: |
SPRINGER-VERLAG NEW YORK INC. |
| Pub. date: |
1 August, 2008 |
| Edition: |
2008 ed. |
| Pages: |
82 |
| Synopsis: |
ITIL(R) Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL(R) version 3. ITIL(R) is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL(R) as a vehicle for improving IT service quality and improve return on investment for IT services. The desk reference's unique graphical approach takes otherwise complex textual descriptions and makes the information accessible in a series of consistent, simple diagrams. ITIL(R) Version 3 At a Glance will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL(R) Version 3 implementation. |
| Illustrations: |
biography |
| Publication: |
US |
| Imprint: |
Springer-Verlag New York Inc. |
| Returns: |
Returnable |
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