| Title:
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THE QUALITY BUSINESS
QUALITY ISSUES IN THE SMALLER FIRM |
| By: |
Robert Blackburn, etc., James Curran |
| Format: |
Hardback |
| List price:
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£100.00 |
| Our price: |
£90.00 |
| Discount: |
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£10.00 |
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| ISBN 10: |
0415146089 |
| ISBN 13: |
9780415146081 |
| Availability: |
Usually dispatched within 1-3 weeks.
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| Stock: |
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| Publisher: |
TAYLOR & FRANCIS LTD |
| Pub. date: |
25 December, 1997 |
| Series: |
Routledge Studies in Small Business No.3 |
| Pages: |
248 |
| Description: |
Based on carefully conducted research, this book is the first to seriously consider quality issues in smaller firms. |
| Synopsis: |
This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include: * the relevance of formal quality standards such as BS 5750 to small firms * definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management * interviews with a selected sample of over 150 owner-managers * detailed case studies of small firms * analysis of self-generated quality strategies * the variety of formal methods of quality control. |
| Publication: |
UK |
| Imprint: |
Routledge |
| Returns: |
Returnable |