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Item Details
Title:
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INVESTIGATING WORKPLACE DISCOURSE
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By: |
Almut Koester |
Format: |
Paperback |
List price:
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£53.99 |
Our price: |
£52.37 |
Discount: |
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You save:
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£1.62 |
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ISBN 10: |
041536471X |
ISBN 13: |
9780415364713 |
Availability: |
Usually dispatched within 1-3 weeks.
Delivery
rates
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Stock: |
Currently 0 available |
Publisher: |
TAYLOR & FRANCIS LTD |
Pub. date: |
16 December, 2004 |
Series: |
Domains of Discourse |
Pages: |
192 |
Description: |
Featuring a corpus of conversations from the UK and USA, this overview of the characteristics of workplace discourse and the approaches needed to analyze them, pays attention to interactions with a social focus, such as office gossip. It also explores issues, such as politeness, power, conflict and consensus-building. |
Synopsis: |
Exploring the characteristics of different types of workplace conversations, including decision-making, training, briefing or making arrangements, this enthralling account pays particular attention to interactions with a more social focus, such as small talk or office gossip. Presenting a range of approaches to analyzing such workplace discourse, Almut Koester argues for a combination of quantitative corpus-based methods, to compare specific linguistic features in different genres and qualitative methods involving a close analysis of individual conversations, to explore such issues as politeness, power, conflict and consensus-building. A corpus of conversations recorded in a variety of office environments both in the UK and the USA is used throughout to demonstrate the interplay between speakers accomplishing tasks and maintaining relationships in the workplace. |
Illustrations: |
10 black & white tables, 1 black & white line drawings |
Publication: |
UK |
Imprint: |
Routledge |
Returns: |
Returnable |
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