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Item Details
| Title:
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DESIGN OF EVERYDAY THINGS
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| By: |
Don Norman |
| Format: |
Paperback |
| List price:
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£10.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
0465067107 |
| ISBN 13: |
9780465067107 |
| Publisher: |
THE PERSEUS BOOKS GROUP |
| Pub. date: |
29 August, 2002 |
| Pages: |
288 |
| Description: |
First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them. |
| Illustrations: |
illustrations |
| Returns: |
Non-returnable |
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