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Item Details
Title: THE BEST SERVICE IS NO SERVICE
HOW TO LIBERATE YOUR CUSTOMERS FROM CUSTOMER SERVICE, KEEP THEM HAPPY, AND CONTROL COSTS
By: Bill Price, David Jaffe
Format: Electronic book text

List price: £28.79


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 0470259132
ISBN 13: 9780470259139
Publisher: JOHN WILEY & SONS INC
Pub. date: 13 June, 2008
Pages: 336
Illustrations: Charts: 23 B&W, 0 Color; Drawings: 12 B&W, 0 Color; Screen captures: 26
Publication: US
Imprint: Jossey-Bass Inc.,U.S.
Returns: Non-returnable
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