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Item Details
Title:
MAKING RAIN
THE SECRETS OF BUILDING LIFELONG CLIENT LOYALTY
By:
Andrew Sobel
Format:
Hardback
List price:
£34.99
Our price:
£25.54
Discount:
27
% off
You save:
£9.45
ISBN 10:
0471264598
ISBN 13:
9780471264590
Availability:
Usually dispatched within 1-3 weeks.
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Stock:
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available
Publisher:
JOHN WILEY AND SONS LTD
Pub. date:
18 February, 2003
Pages:
256
Description:
Professionals who work with clients or large accounts can create lifetime relationships based on these well-researched secrets. Based drawing from extensive interviews with client executives, Making Rain offers a series of provocative insights on how to shed the expert-for-hire label and develop long-term advisory relationships.
Synopsis:
Professionals who work with clients or large accounts can create lifetime relationships based on these well-researched secrets. Based drawing from extensive interviews with client executives, Making Rain offers a series of provocative insights on how to shed the expert-for-hire label and develop long-term advisory relationships. Exploding the popular myth of the "Rainmaker," a dated and dysfunctional figure that clients no longer welcome, Andrew Sobel argues that any professional can learn to "make rain" on an ongoing basis with existing clients by developing a special set of skills, attitudes, and strategies. These innovative tips and techniques from a recognized leader in the field of professional services will enable any consultant, salesperson, or service professional to create enduring client loyalty.
Illustrations:
notes
Publication:
US
Imprint:
John Wiley & Sons Inc
Returns:
Returnable
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